Contact Us
Contact Us
We’d love to hear from you! Whether you have a question about an order, need help with a product, or just want to share some feedback — our friendly customer support team is here to help.
Get in Touch
Email: rebukes.fluting8a@icloud.com
We typically respond to all inquiries within 1–2 business days (Monday–Friday, excluding public holidays). We appreciate your patience and will do our best to assist you as quickly as possible.
What to Include in Your Message
To help us resolve your inquiry faster, please include the following information when contacting us:
- Your full name
- Your order number (if applicable)
- The email address used to place your order
- A clear description of your question or issue
- Any relevant photos (for damaged or incorrect items)
Common Topics We Can Help With
- 📦 Order Status & Tracking — Where is my order? When will it arrive?
- 🔄 Returns & Exchanges — How do I return or exchange an item?
- 💳 Payments & Billing — Questions about charges, refunds, or payment methods.
- 📧 Product Inquiries — Questions about product details, availability, or compatibility.
- 🛍️ Account Help — Issues with logging in, updating account details, or managing preferences.
- 🛡️ Privacy & Data Requests — Requests to access, update, or delete your personal information.
Business Hours
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 6:00 PM (EST) |
| Saturday | 10:00 AM – 4:00 PM (EST) |
| Sunday | Closed |
Helpful Links
Thank you for shopping with My Store. We value your business and look forward to hearing from you! 😊