Return & Exchange Policy

At My Store, your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help. Please read our return and exchange policy carefully.

For any questions, contact us at: rebukes.fluting8a@icloud.com

1. Return Eligibility

Items must be returned within 30 days of the delivery date.
Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
Items must be returned in their original packaging.
Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

Final sale or clearance items
Perishable goods (food, flowers, etc.)
Personal care and hygiene products (once opened)
Digital downloads and gift cards
Hazardous materials

3. Exchange Policy

We gladly accept exchanges for a different size, color, or item of equal value within 30 days of delivery, subject to availability. To request an exchange, please contact us at rebukes.fluting8a@icloud.com with your order number and the item you would like to exchange for.

4. How to Initiate a Return

Email us at rebukes.fluting8a@icloud.com with your order number and reason for return.
We will respond within 2 business days with return instructions and a return authorization number (RMA).
Securely pack the item(s) and include your RMA number on the outside of the package.
Ship the item back to the address provided. We recommend using a trackable shipping method.

5. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.

6. Damaged or Defective Items

If you received a damaged or defective item, please contact us within 7 days of delivery at rebukes.fluting8a@icloud.com with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

7. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or we made an error.
We recommend using a trackable shipping service. We are not responsible for lost return packages.

8. Late or Missing Refunds

If you have not received your refund after 10 business days, please first check with your bank or credit card company. If the issue persists, contact us at rebukes.fluting8a@icloud.com.