Shipping Policy

Thank you for shopping at My Store! We want to make sure your order arrives safely and on time. Please read our shipping policy carefully.

For any shipping-related questions, contact us at: rebukes.fluting8a@icloud.com

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment is confirmed. You will receive an email notification once your order has been shipped.

During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

2. Shipping Destinations

We currently ship to all addresses within the United States, including Alaska and Hawaii. We are working on expanding international shipping — please check back for updates.

3. Shipping Methods & Estimated Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 business days	Calculated at checkout
Expedited Shipping	2–5 business days	Calculated at checkout
Express Shipping	1–2 business days	Calculated at checkout

Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery times may vary depending on your location and carrier conditions.

4. Free Shipping

We offer free standard shipping on orders over a qualifying amount. The current free shipping threshold will be displayed at checkout. Free shipping applies to standard delivery within the contiguous United States.

5. Shipping Carriers

We partner with trusted carriers including USPS, UPS, and FedEx to deliver your orders. The carrier used for your shipment will depend on your location and the shipping method selected.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

7. Shipping Delays

While we do our best to ensure timely delivery, My Store is not responsible for delays caused by:

Carrier delays or service disruptions
Severe weather conditions or natural disasters
Incorrect or incomplete shipping addresses provided by the customer
Customs or import delays (for future international orders)
High-volume periods such as holidays

If your order is significantly delayed, please contact us at rebukes.fluting8a@icloud.com and we will do our best to assist you.

8. Incorrect Shipping Address

Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at rebukes.fluting8a@icloud.com. We can only update addresses before the order has been processed. My Store is not responsible for packages delivered to an incorrect address provided by the customer.

9. Lost or Stolen Packages

If your tracking information shows your package as delivered but you have not received it, please:

Check around your property and with neighbors.
Contact the carrier directly with your tracking number.
If the issue is unresolved, email us at rebukes.fluting8a@icloud.com within 7 days of the marked delivery date and we will investigate.

My Store is not responsible for packages that are confirmed as delivered by the carrier but reported as missing or stolen.

10. Damaged Packages

If your order arrives damaged, please take photos of the packaging and the damaged item(s) and contact us at rebukes.fluting8a@icloud.com within 7 days of delivery. We will work with you to arrange a replacement or refund.

11. Contact Us

If you have any questions about your shipment, please don't hesitate to reach out:

Email: rebukes.fluting8a@icloud.com

We typically respond within 1–2 business days.